Privacy policy

Last updated: September 20, 2026

LAXMIRA | Designer Clothing & Rental Studio ("LAXMIRA", "we", "us", or "our") operates this website and online store, including the products, services, content and features available through the website.

Our online store is powered by Shopify, which provides the technology used to operate our store and process customer transactions.

This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, place an order, make a rental enquiry, contact us, or otherwise interact with LAXMIRA.

Personal Information We Collect

Depending on how you interact with our website and services, we may collect information such as:

Contact information — your name, phone number, email address and address.
Order information — products purchased, order details, transaction information and related records.
Rental enquiry information — information you provide when enquiring about rental products, such as your name, city/address and event date.
Communication information — information you provide when contacting us through our website, email, WhatsApp or other communication channels.
Payment information — payment and transaction details required to process your purchase. Payment information may be processed by Shopify and/or the relevant payment service provider.
Device information — information about your device, browser, IP address and network connection.
Usage information — information about how you interact with and navigate our website.

How We Collect Your Information

We may collect information:

Directly from you when you place an order, contact us, submit a form, create an account or provide information to us.
Automatically when you browse or interact with our website through cookies and similar technologies.
Through service providers, including Shopify and other providers that help us operate our store.
Through third-party services or platforms when you choose to interact with them.

How We Use Your Information

We may use your personal information to:

Process and fulfill your orders.
Process payments and transactions.
Manage rental enquiries and bookings.
Contact you regarding your order or rental enquiry.
Provide customer support.
Respond to your questions and requests.
Maintain and improve our website and services.
Provide a personalized shopping experience.
Detect and prevent fraudulent or unauthorized activity.
Maintain appropriate business and transaction records.
Comply with applicable laws and legal requirements.

WhatsApp and Rental Enquiries

If you choose to contact LAXMIRA through WhatsApp regarding a rental product, we may receive the information you provide in your enquiry, such as:

Name
City / Address
Event Date
Rental product details
Any additional information you choose to send

We use this information to check product availability, communicate with you and assist with your rental enquiry.

WhatsApp is a third-party communication service and its own privacy policy and terms may also apply.

How We Share Your Information

We may share personal information with service providers and third parties when necessary to operate our business and provide our services.

This may include:

Shopify and Shopify service providers.
Payment processing providers.
Shipping and delivery providers.
Technology and website service providers.
Customer support and communication services.
Analytics or marketing service providers, where applicable.
Government authorities or other parties when required by law.

We do not use your personal information for purposes unrelated to operating our business and providing our services except where permitted or required by applicable law.

Shopify

Our online store is hosted by Shopify. Shopify processes information relating to your use of our store in order to provide and improve its services.

For more information about how Shopify handles personal information, please review Shopify's Privacy Policy.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Keep the website functioning properly.
Remember preferences.
Understand how visitors use our website.
Improve website performance and user experience.
Support relevant website features and services.

You can control or restrict cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

Third-Party Links

Our website may contain links to third-party websites or services, including social media platforms, Google Maps, WhatsApp and other external services.

If you follow a link to a third-party website, that website's own privacy policy and terms will apply. LAXMIRA is not responsible for the privacy practices of third-party websites.

Children's Privacy

Our website and services are not intended for children.

We do not knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.

Security of Your Information

We take reasonable measures to protect personal information from unauthorized access, misuse or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for purposes such as:

Providing our products and services.
Maintaining business and transaction records.
Resolving disputes.
Preventing fraud.
Complying with legal and accounting requirements.

The exact retention period may vary depending on the type of information and the purpose for which it was collected.

Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of personal information where legally applicable.
Request information about how your personal information is processed.
Opt out of certain promotional communications.

If you receive promotional emails from us, you may unsubscribe using the unsubscribe option included in the communication.

Some rights may be subject to applicable legal requirements and exceptions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or applicable legal requirements.

When we make changes, we will update the "Last updated" date at the beginning of this policy.